Privacy Policy

1. Introduction

DriftPaperQuill ("we," "our," or "us") is dedicated to safeguarding your privacy. This document outlines our approach to privacy, detailing how your information is collected, handled, and protected when you utilize our website driftpaperquill.sbs or engage in our yacht rental services.

Engaging with our services implies agreeing to the data handling procedures outlined in this policy, which is designed to comply with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

The following are types of personal information we collect from you willingly when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete any forms on our website
• Take part in polls or marketing events

Details we may gather include:

• Your name and contact data (email, telephone number, residential address)
• Financial data for payments (safely processed via external service providers)
• Your yacht charter preferences and specifications
• Alternate contact details in case of emergency
• Special dietary needs or health information (if shared with us)

2.2 Automatically Collected Information

Our website automatically gathers certain types of information concerning your device and your browsing activities, such as:

• IP address and geographical location
• Your browser's type and version
• Which pages you visit and the duration of your visit on our website
• Websites that referred you to our page
• Various device details (such as kind and screen resolution)

2.3 Cookies and Tracking Technologies

Our use of cookies and similar tracking technologies aims to elevate your experience while browsing our site. They enable us to:

• Store your user preferences
• Analyze how our site is used and how it performs
• Offer tailored content
• Refine the services we offer

Cookies can be managed via your browser settings, or through our website's cookie consent tool.

3. How We Use Your Information

Information we gather is utilized for purposes such as:

• Service Delivery: To ensure the provision of yacht charter services, process your reservations, and communicate with you about the specifics.
• Customer Support: To address your questions and offer support.
• Payment Processing: To handle financial transactions and manage accounts payable.
• Safety and Security: To maintain the secure operation of our services and prevent fraudulent activity.
• Marketing: To send out promotional material and news (with your explicit consent).
• Website Improvement: To assess how our site is used and enhance its features and functionality.
• Legal Compliance: To adhere to relevant legal and regulatory obligations.

4. Information Sharing and Disclosure

We do not sell or lease your personal data to third parties. However, we may disclose your information under these circumstances:

4.1 Service Providers

Your information might be shared with trustworthy third-party providers who help us with: payment processing, website support and upkeep, email distribution, website analytics, and customer care services.

4.2 Legal Obligations

If legally demanded or in response to a legal process, subpoenas, in emergent situations, or in probes into suspected illicit acts or fraud, we might need to reveal your details.

4.3 Business Transfers

In the context of a merger, acquisition, or asset sale involving our business, your personal information could be transferred as part of the deal.

5. Data Security

We apply suitable measures, such as encryption, secure servers, controlled access, ongoing evaluations, and staff training, to prevent unauthorized entry, alteration, or the disclosure and destruction of your personal data. Nonetheless, no method is infallible and we cannot assure the absolute security of your information.

6. Data Retention

Your personal data is kept for the minimum time necessary to serve the collected purposes or comply with legal requirements, for example:

• Charter bookings: 7 years for tax- and legal-related records
• Marketing materials: Until you withdraw consent or request deletion
• Website analytics: 26 months
• Customer interaction records: 3 years from the last communication

7. Your Rights and Choices

You have various rights regarding your personal information, including the rights to access, correct, delete (as per legal restrictions), portability, opt-out of direct marketing, and control over cookies. To exercise any of your rights, please reach out to us at the provided contact information.

8. Third-Party Services

8.1 Google Analytics

To monitor website usage, we employ Google Analytics, from which you can exempt yourself using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media may be incorporated on our site, and these platforms have their privacy policies that you should review.

8.3 Payment Services

We utilize payment service providers compliant with the Payment Card Industry Data Security Standard (PCI DSS) to handle payments securely.

9. International Data Transfers

Your information may be processed in other jurisdictions beyond France, where we ensure protection consistent with applicable privacy legislation.

10. Children’s Privacy

We do not specifically target children under the age of 13, nor do we knowingly gather their data. If a child’s data has been inadvertently acquired, please inform us promptly.

11. Updates to This Privacy Policy

This Privacy Policy may be modified to reflect new procedures or legal mandates. Any amendments will be communicated through our website, emails to registered users, or via a notice on our website. Continued engagement with our services following these amendments represents consent to the updated terms.

12. How To Contact Us

For any inquiries about this Privacy Policy or our data practices, please reach out to us at:

13. Compliance with Google Ads User Consent Policy

We comply with Google Ads user consent policies, and you may revise your cookie and tracking preferences at any time via our cookie settings.